Track Your Order
Track Your Order
Every Arrive Luxe parcel travels with a tracking number. It is emailed to you the moment the parcel is handed to the carrier, which is normally within 0-1 business days of your order, and standard delivery then takes 2-3 business days. Paste the number below to jump straight to the carrier page, or sign in to see your order history.
No tracking number to hand? Your orders, their status and their tracking links are all in your account — sign in with the e-mail you used at checkout, no password needed.
How it works
- Order confirmation. Sent within minutes of checkout, carrying your order number.
- Shipping confirmation. Sent when the parcel leaves us, carrying the tracking number.
- Carrier updates. The carrier records each scan on its own tracking page until the parcel is delivered.
If nothing seems to be moving
A newly created label can take up to 24 hours to produce its first scan, so a quiet tracking page on day one is normal. If several days pass with no movement, or the parcel is marked delivered but is not with you, check any safe place or neighbour the carrier notes, then write to support@arriveluxe.com with your order number. We will open an enquiry with the carrier on your behalf.